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Golden State Collectables Shipping & Return Policy

Our Return Policy

  • Not all items are returnable. Due to fluctuating prices which are the result of active trading, some items, including but not limited to bullion silver, gold, and platinum coins, bars, and rounds may not be returned for any reason, but can be exchanged for the same item, if available.

  • Non-Bullion products containing precious metals are subject to a 3 day return policy. If you wish to return/exchange an item(s) containing precious metals you must call to confirm the return/exchange within 3 days (three days) of receiving your order.

  • In addition to bullion, there are other items from time to time that may not be returned for any reason. The no-return policy on certain items may change at any time.

  • Items not containing precious metals are subject to a 7 (seven) day return policy. If you wish to return/exchange an item(s) that does not contain precious metals you must call to confirm the return/exchange within 7 (seven) days of receiving your order.

  • Please be advised that a processing/re-stocking fee equal to 5% of the total purchase price, excluding shipping charges (if any), will be applied to all returned orders.

Our Cancellation Policy

  • Once an order for any bullion product is placed it may not be cancelled for any reason.

  • Orders for Non-Bullion items may be cancelled by telephone only during normal business hours, provided the item(s) as not already shipped. In the case of all cancellations a 5% (five percent) processing fee will apply.

  • The determination of what constitutes a bullion item and a non-bullion item will be at the sole discretion of Golden State Collectables.